Terms, privacy and refunds
Who sells CVBUFFED
CVBUFFED is sold by [seller: to be confirmed before launch]. Company number [to be confirmed]. Registered address: [to be confirmed]. Card statements show the merchant name configured in Stripe.
Terms of sale
- What you buy: one licence to use the CVBUFFED CV template and its in-browser editor to make CVs for yourself, and to export them as PDF and Word files. One payment, currently £12.50. No subscription.
- Your content is yours. You’re responsible for making your CV accurate. Don’t use CVBUFFED to claim jobs, qualifications, numbers or credentials you don’t have.
- No guarantees about outcomes. CVBUFFED presents your experience more clearly. It can’t promise interviews, jobs or that every application tracking system will read a designed CV; that’s why it also exports a plain version.
- Don’t resell the template or share your access with other people.
- The 10% game discount is one per person, can’t be combined with other offers, and is applied by our payment provider.
Refunds and cancellation
You get access to digital content straight away. At checkout you ask for immediate access and acknowledge that, once you start using the template, you lose the usual 14-day right to cancel (UK Consumer Contracts Regulations 2013, reg. 37; EU equivalents). Your statutory rights are not affected: if the template is faulty or not as described, you’re entitled to a repair, replacement or refund under the Consumer Rights Act 2015.
Our policy on top of that: [refund policy: to be confirmed before launch]
Privacy
- Your CV never reaches us. Everything you type into the editor (name, contact details, experience, photo) is stored only in your own browser on your device. It is not uploaded to CVBUFFED.
- Payments are handled by Stripe, which receives your email and payment details under its own privacy policy. CVBUFFED never sees your card.
- Our purchase record holds only what’s needed to confirm and restore access: the Stripe checkout reference, the amount, the date, how many devices it has unlocked, and a one-way scrambled fingerprint of your email address (not the address itself). It never holds your CV. It’s stored with our database provider (Supabase) in a table that can only be read by our own server.
- Restore emails: if you ask for a restore link, your email address is used once to look up the fingerprint and send the link through our email provider (Resend). We don’t keep it afterwards.
- Analytics (Google Analytics) runs only if you say yes. See Analytics below.
- The Academy (our free lessons at /academy): anything you type into an Academy activity, the Practice Room or the Strengths Finder stays in your browser. It’s never sent to us, to Google or to anyone else, and you can clear it from any activity or from the Academy’s About page.
- Support emails you send us are kept only as long as needed to help you.
- Under UK and EU GDPR you can ask what we hold about you, and ask us to correct or delete it: hello@cvbuffed.com. You can also complain to the ICO (ico.org.uk).
Analytics (only if you say yes)
When you first visit we ask whether we can count your visit with Google Analytics. Until you say yes, nothing from Google loads and no analytics cookie is set. Saying no changes nothing about CVBUFFED.
- What it records: which of our pages you view; how you found us (for example a link from Instagram, Facebook, TikTok or YouTube, or a search); coarse steps such as “opened the price”, “went to checkout”, “downloaded a PDF” and, in the Academy, “started the Practice Room”; and, if you buy, the order reference and the amount paid, as confirmed by Stripe. Google also records your device type, browser and approximate area (town or region, from your connection; Google Analytics doesn’t store your IP address).
- What it never receives: your CV or anything you type into it or into the Academy, your name, email address, phone number, photo or payment details. Page addresses are cleaned before they’re sent.
- Cookies: Google Analytics sets
_gaand_ga_B5V44DC2P7on this site to tell one visit from the next. They last 13 months. Google signals and ad personalisation are switched off, and we don’t use advertising cookies. - Who processes it: Google Ireland Limited, as our processor. Google may process the data in the US under the UK–US data bridge. We keep the data for no longer than 14 months.
- Changing your mind: use “Cookie settings” at the foot of any page, or in the editor’s menu. Saying no later stops it and removes the cookies. We ask again after 12 months.
Storage on your device
CVBUFFED uses your browser’s local storage to keep your CV, your purchase status, your Academy answers and your analytics choice between visits. That’s strictly necessary for the product to work. The only cookies are Google Analytics’, and only if you say yes (above). There are no advertising cookies. To remove your CV, use “Delete my CV from this device” in the editor menu, or clear this site’s data in your browser.
Contact
Questions, refunds, lost access: hello@cvbuffed.com.